Transform Your Outdoor Paradise

Last Updated: January 2024

1. Acceptance of Terms

By accessing and using Garden Wisdom Experts' services, you accept and agree to be bound by these Terms of Service. These terms apply to all visitors, users, and clients of our landscaping services.

2. Services Description

Garden Wisdom Experts provides professional landscaping services including garden design, installation, maintenance, irrigation systems, hardscaping, and seasonal services. All services are subject to availability and scheduling.

3. Client Responsibilities

Clients must provide accurate property information, ensure safe access to work areas, and communicate any special requirements or restrictions before work begins. Payment terms are net 30 days unless otherwise agreed.

4. Service Guarantee

We guarantee our workmanship for one year from completion date. Plant materials are guaranteed for one growing season with proper care. Weather-related damage or client negligence voids warranty coverage.

5. Limitation of Liability

Garden Wisdom Experts' liability is limited to the contract value. We are not responsible for damage to underground utilities not properly marked or pre-existing property conditions not disclosed.

6. Cancellation Policy

Services may be cancelled with 48 hours notice. Cancellations with less notice may incur charges for materials ordered and labor scheduled.

7. Governing Law

These terms are governed by Massachusetts state law. Any disputes will be resolved through binding arbitration in Suffolk County, Massachusetts.

8. Contact Information

For questions about these terms, contact us at +1 (617) 555-0142 or [email protected].

Effective Date: January 2024

1. Information We Collect

We collect personal information you provide (name, phone, email, address), property information for service delivery, and usage data from our website including IP addresses and browsing patterns.

2. How We Use Information

Your information is used to provide landscaping services, communicate about projects, schedule appointments, send service updates, process payments, and improve our services based on feedback.

3. Information Sharing

We do not sell or rent your personal information. We may share data with service providers (payment processors, scheduling software), legal authorities when required, or business partners with your consent.

4. Data Security

We implement industry-standard security measures including encrypted data transmission, secure servers, restricted access controls, and regular security audits to protect your information.

5. Your Rights

You have the right to access your data, correct inaccuracies, request deletion (subject to business requirements), opt-out of marketing communications, and file complaints with supervisory authorities.

6. Cookies and Tracking

We use necessary cookies for website functionality, analytics cookies to understand usage patterns, and marketing cookies for advertising (with your consent). You can manage cookie preferences through your browser.

7. Third-Party Services

Our website may link to third-party sites with separate privacy policies. We are not responsible for their privacy practices. Review their policies before sharing information.

8. Data Retention

We retain client information for 7 years for business and tax purposes. Marketing data is retained until you opt-out. Website analytics data is retained for 2 years.

9. Contact Us

Privacy questions: +1 (617) 555-0142 or [email protected]

Last Updated: January 2024

1. What Are Cookies

Cookies are small text files stored on your device when you visit websites. They help websites remember your preferences and improve your browsing experience.

2. Types of Cookies We Use

Essential Cookies: Required for website functionality, including security, navigation, and form submission. These cannot be disabled.

Analytics Cookies: Help us understand website usage patterns, popular pages, and user behavior to improve our services.

Marketing Cookies: Used to display relevant advertisements and track campaign effectiveness. Require explicit consent.

Functional Cookies: Remember your preferences like language settings and form data to enhance user experience.

3. Cookie Management

You can control cookies through your browser settings, our cookie preference center, and by opting out of specific tracking services. Note that disabling certain cookies may limit website functionality.

4. Third-Party Cookies

We may use third-party services that set their own cookies, including Google Analytics for website analytics and social media platforms for content sharing.

5. Cookie Consent

We obtain consent before setting non-essential cookies. You can withdraw consent at any time through our cookie settings or browser controls.

6. Data Protection

Cookie data is processed in accordance with our Privacy Policy and applicable data protection laws, including GDPR and CCPA requirements.

7. Updates to Cookie Policy

We may update this policy to reflect changes in our practices or legal requirements. Check this page periodically for updates.

8. Contact Information

Cookie questions: +1 (617) 555-0142 or [email protected]

General Data Protection Regulation Compliance Statement

1. Legal Basis for Processing

Contract Performance: Processing necessary to provide landscaping services you've requested.

Legitimate Interest: Business communications, service improvements, and fraud prevention.

Consent: Marketing communications, cookies, and promotional materials (withdrawable anytime).

Legal Obligation: Tax records, safety compliance, and regulatory requirements.

2. Your Rights Under GDPR

Right of Access: Request copies of your personal data we hold.

Right to Rectification: Correct inaccurate or incomplete information.

Right to Erasure: Request deletion of your data (subject to legal obligations).

Right to Restrict Processing: Limit how we use your data.

Right to Data Portability: Receive your data in a machine-readable format.

Right to Object: Opt-out of processing based on legitimate interests.

Rights Related to Automated Processing: Not subject to solely automated decision-making.

3. Data Processing Activities

We process client contact information for service delivery, property details for project planning, payment information for billing, communication records for service quality, and website usage data for improvements.

4. Data Retention Periods

Client contracts and invoices: 7 years (tax requirements). Marketing preferences: Until withdrawal. Website analytics: 26 months. Support communications: 3 years. Employee records: As required by law.

5. International Data Transfers

Data is primarily processed within the United States. Any international transfers comply with GDPR adequacy decisions or appropriate safeguards.

6. Data Protection Officer

For GDPR inquiries, contact our Data Protection Officer at [email protected] or +1 (617) 555-0142.

7. Supervisory Authority

You have the right to lodge complaints with your local data protection authority if you believe your rights have been violated.

8. Data Breach Notification

We will notify affected individuals within 72 hours of discovering any data breach that poses a high risk to your rights and freedoms.

Digital Millennium Copyright Act Policy

1. Copyright Respect

Garden Wisdom Experts respects intellectual property rights and expects users to do the same. We respond promptly to valid copyright infringement notices under the DMCA.

2. Infringement Notification

To report copyright infringement, provide written notice including:

• Physical or electronic signature of copyright owner or authorized agent

• Description of copyrighted work claimed to be infringed

• Description of infringing material and its website location

• Your contact information (address, phone, email)

• Statement of good faith belief that use is unauthorized

• Statement of accuracy and authorization under penalty of perjury

3. Designated Copyright Agent

Send DMCA notices to:

Garden Wisdom Experts DMCA Agent
245 Beacon Street
Boston, MA 02116
Phone: +1 (617) 555-0142
Email: [email protected]

4. Counter-Notification Process

If you believe content was removed in error, you may file a counter-notification including your contact information, description of removed content, statement of good faith belief of error, and consent to jurisdiction.

5. Repeat Infringer Policy

We terminate services for users who repeatedly infringe copyright. Repeat infringer determinations are made at our sole discretion.

6. Safe Harbor Compliance

We comply with DMCA safe harbor provisions and act expeditiously to remove or disable access to allegedly infringing material upon receiving valid notice.

7. False Claims

Knowingly making false DMCA claims may result in liability for damages, including costs and attorney fees. Consider fair use and other exceptions before filing.

8. Content Guidelines

All content on our website is original or properly licensed. We respect photographer credits and obtain appropriate permissions for featured images.